AFTERPAY

Extended Pay Options for Your Eyelash Extension Academy Education

Royalty Lash Bar has partnered with AfterPay to help make your dream a reality. Now you can finance your Eyelash Extension Academy education with low monthly payments. If you are unable to make it to our flagship academy location, we offer training in other areas (including Canada!) Find a training location near you!

FAQs

What is AfterPay?

Afterpay is a service that allows us to offer our customers the ability to make purchases now and pay for them in equal installments, made every 2 weeks, without any interest.

How do i use AfterPay?

Just shop royalty-lash-bar.myshopify.com and checkout as usual. At checkout, choose Afterpay as your payment method. You will be directed to the Afterpay website (or app) to register and provide payment details (Visa or Mastercard). If you’ve used Afterpay before, just log into your Afterpay account to complete your order – It’s that easy!

Please note: All items in your shopping cart must be eligible for Afterpay and the order value must be between $50.00 and $2,000.00. Anything $50 and under and $2,000 and over cannot be financed through Afterpay

Are there extra fees when i use AfterPay?

Afterpay is ALWAYS ZERO INTEREST! You pay nothing extra when you pay on time, according to your payment schedule. The only fees are late fees for missed payments.

Where can i find out more about AfterPay?

For more information, visit Afterpay’s FAQ page here. If you have a question about your Afterpay account, please contact the Afterpay toll-free Customer Support line at 855-289-6014 or submit a question here

Is there a minimum that i must spend in order to use AfterPay?

Your cart must exceed $50 in order to use Afterpay at checkout

Is there a limit to how much i can spend on a single transaction using AfterPay?

Yes, your bag value must be between $50 and $2,000 to use Afterpay with Royalty Lash Bar. Your first order, however, may have a lower maximum value. You will receive an instant approval decision on your order at checkout. Afterpay and Royalty Lash Bar are committed to responsible spending and not all orders will be approved.

Can i use Afterpay if i am an international customer?

Afterpay is only offered to our customers who have a US billing address, a US Visa or Mastercard (credit or debit card), and a US mobile phone number. Customers with international billing addresses and/or phone numbers will not be able to set up an account with Afterpay

Is there a minimum age requirement for using AfterPay?

Afterpay is only offered to customers over the age of 18.

What products are not eligible for purchase using AfterPay?

You are not able to purchase gift cards with Afterpay

How does the payment schedule work?

Customers are required to make their first payment at the time of purchase. The remaining three payments are due every 2 weeks in equal installments and will be drawn from your selected payment method. If you would like to make additional unscheduled payments before they are due, you may log in to Afterpay to make your payments early.

You can log in to your Afterpay account anytime to view your payment schedule or make a payment before the next due date.

Will i be notified when a payment is due?

Afterpay sends paynment reminders via SMS and email prior to payments becoming due. It is also easy to view your orders and payment schedules on Afterpay.com or in the Afterpay App.

Can i pay early?

You can make payments anytime before your due date. If you’d like to make payments before your scheduled pay dates, you can do so through your Afterpay account. Just select the installment you’d like to pay early and hit “Pay Now”.

What if i cant pay an AfterPay installment?

If you do not make a payment when due or funds are unavailable, you will be charged an $8 late payment fee. An additional $8 fee will be charged if the missed payment is not made within 7 days. Late fees will never exceed 25% of the total order. For more information, visit the Afterpay Payment Purchase Agreement here

Can i move or change payment due dates for an order?

To request an adjusted payment schedule, contact Afterpay’s Customer Service team and the team will review your account to determine eligibility. Not all requests can be accommodated.

Phone Number: 855-289-6014

Standard Hours: Monday through Saturday 5am to 5pm (PST)

When will my items be delivered if i use AfterPay?

Afterpay orders are delivered within our standard shipping time frames. Visit our shipping information page here for more information.

How do i return or exchange an item purchase using AfterPay?

After pay returns follow our standard return process. Please see our shipping and returns page here.

Please note, refunds for Afterpay will first be refunded from Royalty Lash Bar to Afterpay, and then to you. We do not provide an exchange or cash refund. Have more questions about Afterpay returns? Go to help.afterpay.com

Can i edit or modify an order after placing it?

Once Afterpay has approved an order, additional items cannot be added. Royalty Lash Bar is able to issue partial refunds through Afterpay if items are not in stock or cannot be fulfilled for any reason.

Order modifications

Once Afterpay has approved an order, order details cannot be modified, and items cannot be added to the order. We encourage customer s to place a new, and separate order if they would like to add additional items to their purchase.

Declined orders

Afterpay is committed to supporting responsible spending and not all orders may be approved. If an order fails Afterpay’s order assessment criteria, you will be directed back to Royalty Lash Bar checkout page with a notification that the order has been declined. You can then attempt to complete the order purchase using a different payment method.