We are accepting any new and returning clients that have lash extensions from a different lash company within specific guidelines to ensure the safest execution of the service. We will inspect the set to determine if it is possible to refill the lashes. If the work is not applied correctly or the current condition of the lashes is not workable, we will require removal in addition to a full set to be booked instead. A minimum of 40% retention must be intact to be considered a un Royal refill.